Project management is defined as the process of defining and achieving targets while optimizing or utilizing the resources over the course of a project.

At Kogent Solutions, we follow a robust and agile Project Management process to accommodate the specific management requirements of each project thus paying attention to the very minute details as well. The Project Management process can be broadly categorized into the following steps:

• Specifying - Crisp and precise project specifications.
• Planning - time, activities, resources, financials, contingencies.
• Seamless Communication to and from the project team, escalation process
• Delegate tasks.
• Manage, encourage, empower the project team.
• Regularly review and report project progress; accommodate changes.
• Complete project; review and report on project performance.
• Project Delivery
• Feedback & Analysis

 

Content Development Process

ANALYSIS:

• Identify needs (cognitive and attitudinal skills)
• Prioritize instructional goals
• Define audience Profile
• Perform a needs analysis
• Identify course objectives

 

DESIGN:

• Answer the following questions:
• How will course material be structured?
• What instructional methods will be used to present the content?
• How will assessments measure the learning?
  
• Create Instructional Strategy
  
• Select the format
• Instructor-led courses
• Paper-based self-study materials
• Synchronous e-learning
• Asynchronous e-learning
• Job aids
• Create a design Document
• Establish learning approach
• Define media choices
• Structure the objectives
• Define activities, and assessments

 

DEVELOPMENT

• Create a prototype
• Develop the course materials
• Conduct a review
• Is the content accurate?
• Is the content complete?
• Run a pilot session
• Validation
• Feedback
• Improvization

 

IMPLEMENTATION

• Scheduling for the delivery
• Making necessary infrastructural arrangements.
• Train the trainers
• Deliver the project

 

EVALUATION

• Audience feedback about the course?
• Have the learning objectives been achieved?
• Have the business objectives been achieved?

Quality Assurance Process

We try to synchronize the quality review process of the clients with the in-house review process. In the first phase of QA, the content review takes place, which is a three step process:
                       
Language/ID review

• Instructional clarity
• Structure and flow
• In line with the design
• Standards and guidelines of the client are being followed
• Instructional design strategies being followed

Edit Review

• Attention to Detail(ATD)
• Grammar and spelling mistakes.
• Editing and readability issues.

Technical Review

• Technical accuracy of the content
• Relevance of the content
• Verification of technical steps
• Checking the functionality of all the codes/applications/projects

The second phase, known as Quality Testing involves evaluating the performance of eLearning system under predefined conditions. Following steps are involved in Quality testing:

• Specify test cases and define test environment.
• Document the expected results, based on the test cases
• Evaluate the eLearning system in a modular way, treating each component separately.
• Identify the defects/areas of improvement.
• Implement any change request/feedback
• Re evaluate the system